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Product Disclosure Statement

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Overview

Issued by PayAny1 Pty Ltd ABN 51 630 466 303

Australian financial services license no. 518990

(PayAny1, we, us, our)

Issue Date: 21/06/2021

Last Updated: 01/09/2025

PayAny1 (trading as ‘Cashwo’) is a financial services business which can provide you with general advice on, and issue, non-cash payment solution to businesses to accept online payments from their customers.

1. Important Information

This Product Statement Guide (“PDS”) has been prepared by PayAny1. PayAny1 trading as ‘Cashwo’ is the issuer of non-cash payment facility.

This PDS contains important information about the Cashwo payment solution and its associated benefits, risks and fees.

You should read this document carefully because it is designed to assist you in deciding whether the Cashwo Payment solution is appropriate for you.

The information contained in this PDS does not take into account your individual objectives, financial situation or needs. Nothing is intended to constitute investment, legal, tax, accounting or other professional advice and you should seek professional advice on whether the Cashwo payment solution services are appropriate for your particular circumstances.

The PDS has not been lodged with the Australian Securities and Investments Commission (ASIC) and does not need to be lodged with ASIC. ASIC takes no responsibility for the contents of the PDS.

The PDS may only be used by people who receive it in Australia. The information in this PDS does not constitute an offer in any country other than Australia. The distribution of this PDS in countries outside Australia is limited and may be restricted by law. People who come into possession of this PDS who are not in Australia should seek advice on any such restrictions that apply.

The information in this PDS is subject to change and is up to date at the date of this PDS. Where new information is materially adverse, we will issue a new PDS or supplementary PDS. However, where the information is not materially adverse, we will not issue a new PDS or supplementary PDS but you will be able to find the updated information on our website.

2. About the Cashwo Payment Solution

The Cashwo payment solution is a financial product regulated by the Corporations Act 2001 (Cth). Cashwo provides a web-based payment gateway platform through which merchants collect funds directly from customer bank accounts using PayTo agreements. Cashwo does not hold or custody any customer or merchant funds.

Merchants log into the Cashwo web portal to:

  • Create and manage PayTo agreements for fixed‐amount direct debits on a recurring schedule (weekly, monthly, or yearly)
  • View upcoming and settled payments, agreement details, and transaction history
  • Configure notification preferences for payment events

Customers authorize each PayTo agreement with their own bank and the agreed debit amount and frequency cannot be changed once the agreement is established. Upon successful debit, funds are credited to the merchant’s nominated business bank account, typically within 24 hours of receipt. The Cashwo platform is not a deposit account, and no interest will be payable on any amounts processed through the gateway.

3. Significant Benefits of the Cashwo Payment web portal

The significant benefits of the Cashwo payment web portal are:

  • Merchants can easily set up fixed-amount direct debits on a weekly, monthly, or yearly schedule via PayTo agreements. Once a schedule is established, the debit amount and frequency remain locked.
  • The payment will be directly debited from the customers’ account with their authority and transfer of the payment from bank to merchant’s bank account will be facilitated through ‘PayTo’ service.
  • Funds collected through successful direct debits are credited to merchant’s nominated business bank account typically within 24 hours.
  • Merchants can view and manage all active PayTo agreements, upcoming scheduled payments, and transaction history in real time and can download daily, weekly, or monthly payment reports for reconciliation and accounting
  • It is a convenient way to accept funds from customers.
  • The Cashwo platform is fully regulated under the Corporations Act 2001 (Cth). PayTo agreements are governed by NPP Australia (now part of Australian Payments Plus), ensuring security and regulatory compliance for both merchants and customers.

4. Significant Risks of the Cashwo Web Portal

The significant risks of the Cashwo Digital Wallet are:

  • If the network enabling the use of the Cashwo payment web portalis unavailable due to outages, maintenance, or third-party service disruptions, you may be unable to initiate payments or access transaction information until service is restored.
  • In the event a customer’s bank credentials or authorization details are compromised, unauthorized PayTo debits could occur. Merchants should monitor transaction alerts and promptly investigate any unexpected debits in accordance with their own fraud-prevention procedures.
  • Scheduled direct debits may fail or be rejected because of insufficient funds, expired authorizations, or bank system errors. Such failures can interrupt recurring billing and require you to reconcile and follow up with customers to ensure payment continuity.
  • Cashwo automatically retries failed debits up to three times on successive days. While this improves payment success rates, multiple retry notifications may impact customer relationships if not managed proactively.
  • Although funds generally settle to your nominated business bank account within 24 hours of a successful debit, non-NPP bank processing times, public holidays, or technical delays may extend this period by one or more business days.
  • The web portal stores sensitive payment agreement and customer data. Despite robust encryption and access controls, any data breach could expose personal or financial information. You must maintain strong internal security practices, including secure credential management and regular access reviews

5. Fees and Charges

The fees and charges that apply for the issue and use of the Cashwo Payment solution services are as follows:

Accepting Money from Consumers

  • Free trial: No charges for the first three months of service
  • Monthly service fee (after trial): $50 per month for up to 30 transactions
  • Additional transaction fee: $0.99 per transaction for each transaction beyond the first 30 in any monthly billing period

Settlement Services

  • Settlement to your nominated business bank account: No additional fee
  • Settlement timeframe: Funds are typically credited within 24 hours of successful direct debit

Portal Access and Reporting

  • Web portal access, transaction viewing, and daily reporting: Included in the monthly service fee with no additional charge

Example

If you process 45 transactions in one month (after the free trial), your fees would be:

  • $50 (monthly service fee for up to 30 transactions)
  • $14.85 (15 excess transactions × $0.99 each)
  • = $64.85 total for that month

6. Cooling Off Rights

There are no cooling-off rights available for the Cashwo payment gateway service. You may cancel your Cashwo web portal account and terminate all active PayTo agreements at any time by contacting us or via the portal settings.

7. Legal terms and conditions

Your use of the Cashwo payment gateway and web portal is governed by our Terms and Conditions, available at www.cashwo.com.au/terms-and-conditions.html. These Terms set out the legal rights and obligations between you and PayAny1 Pty Ltd. You should read and understand the Terms before using our services. A copy of the Terms can be provided on request by contacting our support team.

8. Applicable Laws

Privacy

We are committed to complying with the Australian Privacy Principles established under the Privacy Act. Our Privacy Policy sets out detailed information about how, why and when personal information is collected, disclosed, used, stored and otherwise handled by us. Our Privacy Policy is available at www.cashwo.com.au/privacy-policy.html. You may request a copy of our Privacy Policy in hard copy.

Our Privacy Policy sets out:

  • the purposes for which we collect your personal information;
  • the consequences if you don’t provide your personal information to us;
  • the third parties to which we disclose your personal information;
  • how to access and seek correction of your personal information;
  • how to complain about a breach of our obligations in respect of your personal information and how we will deal with such a complaint; and
  • Whether your personal information is likely to be disclosed by us to overseas entities and in which countries these entities reside.

AML-CTF Laws

The AML-CTF Laws require us to collect and verify certain identification information about you. We will collect personal information from third parties to verify your identity for this purpose as well.

We may be required to disclose certain information about you to AUSTRAC. We may not be permitted to tell you when this occurs. We may also be prohibited from fulfilling our obligations to you, such as continuing to provide you with the PayAny1 digital payment solution. We may also be required by the AML-CTF Laws to delay or suspend the PayAny1 Digital solution services or your access to your PayAny1 Account.

9. Dispute Resolution

If you have a complaint relating to the Cashwo Payment solution portal or the financial services we have provided to you, please follow the process specified under the “What should you do if you have a complaint?” of our FSG.

10. Contact Details

For any enquiries, contact us

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